Privacy Policy
Last Updated: November 15, 2025
Effective Date: November 15, 2025
At Brand Forge, protecting your privacy is a fundamental commitment. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our website and services. We believe in transparency and want you to understand your rights regarding your data.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
Information You Provide Directly
When you interact with our services, you may voluntarily provide us with personal information, including:
- Name and contact information when you fill out forms or contact us
- Email address for correspondence and service updates
- Project details and business information related to brand development inquiries
- Payment information when engaging our services
- Any other information you choose to share with us through communications
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- IP address and general location information
- Browser type, version, and language settings
- Device information including operating system and device type
- Pages visited, time spent on pages, and navigation paths
- Referring website addresses and search terms used to find our site
- Date and time of visits and interactions
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and gather analytics:
- Essential cookies for website functionality and security
- Analytics cookies to understand user behavior and improve our services
- Marketing cookies for targeted advertising and campaign measurement
- Personalization cookies to remember your preferences
For more detailed information about our cookie usage, please visit our Cookie Policy.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Service Delivery
Providing brand development services, responding to inquiries, and managing client projects
Communication
Sending service updates, responding to questions, and providing customer support
Website Improvement
Analyzing usage patterns to enhance user experience and optimize our website functionality
Marketing Communications
Sharing relevant information about our services, with your consent where required
Legal Compliance
Meeting legal obligations, enforcing our terms, and protecting our rights and property
Security and Fraud Prevention
Protecting against unauthorized access, security threats, and fraudulent activities
How We Protect Your Information
Encryption and Security
We use industry-standard encryption protocols to protect data transmitted between your browser and our servers. Sensitive information is encrypted both in transit and at rest.
Access Controls
Access to personal data is restricted to authorized personnel only, and we implement strict authentication and authorization procedures to prevent unauthorized access.
Regular Monitoring
Our systems are continuously monitored for security threats and suspicious activities. We conduct regular security assessments and updates to maintain protection standards.
Breach Notification
In the event of a data breach that may affect your personal information, we will notify you promptly and take immediate steps to mitigate any potential harm.
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal data we hold about you and information about how we use it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
You can request that we delete your personal data in certain circumstances, subject to legal retention requirements.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format for transfer to another service provider.
Right to Object
You can object to the processing of your personal data for marketing purposes or when we process it based on legitimate interests.
Right to Withdraw Consent
Where we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us through the contact form on our website. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly.
Note: Some data may be retained for legitimate business purposes or legal compliance requirements even after deletion requests, but will not be used for marketing or other purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
- Client project data is retained for the duration of the project and for a reasonable period afterward for reference and support
- Contact form submissions are retained for up to 24 months unless a business relationship is established
- Analytics data is typically retained for up to 14 months
- Financial records are retained according to applicable tax and accounting regulations
- Marketing communications preferences are maintained until you opt out
After the retention period expires, we securely delete or anonymize your personal data. We may retain certain information for longer periods if required by law or for legitimate business purposes.
Sharing Your Information
We do not sell your personal information. We may share your data with:
Service Providers
Third-party vendors who assist us in operating our website, conducting business, or servicing you, under strict confidentiality agreements.
Analytics Partners
Analytics services that help us understand website usage and improve our services.
Legal Requirements
Law enforcement or government agencies when required by law or to protect our rights and property.
Business Transfers
In connection with a merger, acquisition, or sale of assets, with notice to affected users.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Email: info@bran-d-forge.com
Address: 7156 Identity Avenue, Marketing District, Chicago, IL 60601
Phone: +1 (312) 493-8267
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through our website or via email if you have provided your contact information
- Provide a clear summary of the changes made
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes indicates your acceptance of the updated policy.